Lastly, tick the local applications and choose to sync. That would delete all the applications that are synced by the other Apple ID. Now tick the Sync option, undo the Sync on all the applications and then choose the application. Providing you use two Apple IDs to backup iPhone file data, you need to cancel one ID first. It doesn't happen quite often, but it does exist. After the iPhone backup is finished by iTunes, reinstall it on your Mac/PC.Īlso See: iTunes Backup Couldn't Be Completed Error Solved > 5. And in case the latest version of the security software is incompatible with the latest version of iTunes, you might have no choice but to uninstall your security software for a moment. What's worse, even though you close and quit the security software on your desktop, it might still interfere with your iTunes backup. Most of time, the iTunes error of iPhone backup is caused by the security software or the improper settings of firewall. Afterwards, you can create new iPhone backup. When you're ready, access to iTunes > click "Edit" from the top menu > tap "Preferences" > choose "Devices" > select your iPhone under "Device backups" > tap "Delete Backup" > click "OK" and it will delete the last iPhone backup from iTunes. The iPhone files storage place is located at:įor macOS, go and find /Users//Resource Library/Application Support/MobileSync/Backup/.įor Windows 10/8/7/Vista, head to /Users//AppData/Roaming/Apple Computer/MobileSync/Backup/.įor Windows XP, navigate to /Documents and Settings//Application Data/Apple Computer/MobileSync/Backup/. Yet, prior to deleting the iTunes backup, if you want to keep a copy of this iPhone backup as Plan B, you can move the backup files to other places first. Some, if not all, suggest you to delete the previous iTunes backup, for they use this way to successfully solve this iPhone backup error in iTunes. It fixes iTunes could not backup iPhone error owing to disconnection. Afterwards, restart your desktop to have a try. Unplug your iPhone, quit iTunes and shut down your computer. Besides iTunes couldn't backup error, this also solves iTunes won't sync problem and iTunes not restoring issue caused by iTunes 3004, 3194, 14, 9, 9006 etc. After the new version installation is finished, relaunch iTunes and connect iPhone to try again. Click Help > Check for Updates > choose "Download iTunes" if there is a new version available. Firstly, check if your iTunes version is the latest version.
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